4 min readUpdated August 29, 2026

Locked Keys in Your Car: What Should You Do?

Safe next steps for vehicle lockouts and when a locksmith or dealer may be required.

Driver holding car keys inside a vehicle before a lockout call

Quick Answer

If your keys are locked in the car, confirm everyone is safe, do not force the door or break glass unless there is an immediate emergency, and call for lockout service. A tow company can often help when keys are visible inside, while lost keys or advanced security programming may require a locksmith or dealer.

Key Takeaways

  • If a child, pet, or urgent medical item is locked inside, call 911 first.
  • Do not pry the door or use improvised tools that can damage weather seals and electronics.
  • Lost keys are different from locked-in keys and often require locksmith or dealer support.

What To Do

  1. 1

    Check for emergencies

    If someone vulnerable is locked inside or conditions are dangerous, call emergency services before anything else.

  2. 2

    Confirm where the keys are

    Tell dispatch whether the keys are visible inside, in the trunk, lost, broken, or possibly with another person.

  3. 3

    Give vehicle details

    Newer models and some security systems may require different tools, a locksmith, or dealer programming.

  4. 4

    Avoid forced entry

    A non-destructive attempt is usually cheaper and safer than broken glass, damaged trim, or bent doors.

Tell Dispatch

Vehicle year, make, and model

Whether keys are visible inside or lost

Whether anyone or anything urgent is locked inside

Exact location and parking access

FAQ

Can Road Heroes unlock my car without damage?

Road Heroes uses non-destructive lockout methods for many vehicles. Some advanced security systems may require a locksmith or dealer.

Should I break a window if my keys are locked inside?

Only consider that in an immediate safety emergency. Otherwise, call lockout help first because broken glass and trim repairs often cost much more.

Can a tow company make a new key?

No. If the key is lost or needs programming, contact a locksmith or dealer. Road Heroes can help with towing if the vehicle needs to be moved.
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